Privacy Policy

Effective Date: December 16, 2025

Ascend Autism Group, LLC (“Ascend,” “we,” “our,” or “us”) is committed to protecting the privacy and security of visitors to our website and individuals who contact us for information about our services. The Privacy Policy explains how we collect, use, disclose, and protect personal information submitted through our website. 

1. Information We Collect:

When you visit our website or submit information through our Contact Us forms, we may collect the following personal information:

– Full Name

– Email Address

– Phone Number

– ZIP Code

– Any information you voluntarily provide in message fields

We collect this information only when it is voluntarily submitted by you.

2. How We Use Your Information

We use the information you provide for purposes including, but not limited to:

– Responding to inquiries about Ascend Autism Group, LLC’s services

– Scheduling tours, consultations, or assessments

– Communicating with you via phone call, email, and/or SMS text message

– Providing information related to applied behavior analysis (ABA) therapy

– Internal administrative, reporting, and quality improvement purposes

We do not sell your personal information.

3. Phone Calls & SMS Communications

By submitting your phone number through our website, you consent to being contacted by Ascend Autism Group, LLC, via: 

– Phone calls

– SMS/ text messages

These communications may include responses to inquiries, appointment coordination, and follow-up information related to services you requested.

Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message or by contacting us directly.

4. Healthcare & Protected Information

Ascend Autism Group, LLC provides healthcare-related services. While our website forms are intended for general inquiries, any protected health information (PHI) collected during intake, evaluation, or treatment is handled in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable. 

Please do not submit sensitive medical or diagnostic information through website contact forms unless specifically requested.

5. Sharing of Information

We may share personal information only in the following limited circumstances:

– With internal staff for scheduling, intake, and service coordination

– With service providers who assist with website hosting, communications, or customer relationship management (CRM) systems, under confidentiality obligations

– When required by law, regulation, or legal process

We do not share personal information for third-party marketing purposes

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. However, no website or electronic transmission is 100% secure.

7. Cookies & Website Analytics

Our website may use cookies or similar technologies to:

– Improve website functionality

– Understand how visitors interact with our site

– Support marketing and performance measurement efforts

You may disable cookies through your browser settings.

8. Your Choices & Rights

You may:

– Request access to or correction of your personal information

– Request that we stop contacting you

– Withdraw consent for SMS communications

– To make a request, please contact us using the information below.

9. Website Visitors Under 13

Our website is not intended for children under the age of 13. We do not knowingly collect personal information directly from children.

10. Locations We Serve

Ascend Autism Group, LLC operates and provides services in the following locations:

New York

22 Saw Mill River Rd, Hawthorne, NY 10532
713 Troy-Schenectady Rd, Latham, NY 12110

Connecticut

15 Ketchum St, Westport, CT 06880

50 Stanford Dr, Farmington, CT 06032

Tennessee

2603 Westwood Dr, Nashville, TN 37204

Pennsylvania

4785 West Chester Pike, Newtown Square, PA 19073

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.